PRIVACY POLICY

Last updated: 12/07/2026

At TOTALSCOPE, we take the protection of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have over it.

1. Data Controller

2. What Data We Collect

Depending on how you interact with us, we may collect:

  • Contact details: name, email, phone number, company, when you reach out through contact forms or email.

  • Browsing data: IP address, device type, browser, pages visited, time spent on site, through cookies and similar technologies.

  • Project data: information you provide when requesting a quote, brief, or collaboration (brand details, references, audiovisual materials).

3. Purpose of Processing

We use your data to:

  • Respond to your inquiries and quote requests.

  • Manage the contractual relationship for audiovisual production projects.

  • Send commercial communications, only if you have given your consent.

  • Improve our website's performance through browsing analytics.

  • Comply with applicable legal obligations.

4. Legal Basis

The processing of your data is based on:

  • Your explicit consent (forms, newsletter).

  • The performance of a contract or pre-contractual steps (quotes, commissions).

  • Our legitimate interest in managing and improving our services.

  • Compliance with legal obligations.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purpose for which it was collected, and afterward for the legally required periods to address any potential liabilities.

6. Data Recipients

We do not share your data with third parties except:

  • Technology providers who support our operations (hosting, email, analytics), under data processing agreements.

  • When required by law.

7. International Transfers

If any of our providers are located outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with applicable regulations (standard contractual clauses or equivalent measures).

8. Your Rights

You have the right to:

  • Access your personal data.

  • Rectify inaccurate data.

  • Erase your data when no longer necessary.

  • Object to processing.

  • Restrict processing in certain cases.

  • Port your data.

You can exercise these rights by writing to info@totalscope.eu, indicating which right you wish to exercise and attaching a copy of an identification document.

You also have the right to file a complaint with your local Data Protection Authority if you believe the processing of your data does not comply with applicable regulations.

9. Cookies

Our website may use first-party and third-party cookies to improve your browsing experience and analyze site usage. You can find more information in our Cookie Policy.

10. Security

We apply the technical and organizational measures necessary to ensure the security of your personal data and prevent its alteration, loss, unauthorized processing, or access.

11. Changes to This Policy

We may update this Privacy Policy to reflect legislative changes or changes to our services. We recommend reviewing it periodically.

For any questions about this policy, you can contact us at info@totalscope.eu